ÿþ<html> <head> <title>BishopsTown Credit Union</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" /> <link href="stylecss.htm" type="text/css" rel="stylesheet" /> <script language="JavaScript" type="text/JavaScript"> <!-- function MM_reloadPage(init) { //reloads the window if Nav4 resized if (init==true) with (navigator) {if ((appName=="Netscape")&&(parseInt(appVersion)==4)) { document.MM_pgW=innerWidth; document.MM_pgH=innerHeight; onresize=MM_reloadPage; }} else if (innerWidth!=document.MM_pgW || innerHeight!=document.MM_pgH) location.reload(); } MM_reloadPage(true); function MM_swapImgRestore() { //v3.0 var i,x,a=document.MM_sr; for(i=0;a&&i<a.length&&(x=a[i])&&x.oSrc;i++) x.src=x.oSrc; } function MM_preloadImages() { //v3.0 var d=document; if(d.images){ if(!d.MM_p) d.MM_p=new Array(); var i,j=d.MM_p.length,a=MM_preloadImages.arguments; for(i=0; i<a.length; i++) if (a[i].indexOf("#")!=0){ d.MM_p[j]=new Image; d.MM_p[j++].src=a[i];}} } function 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href="javascript:self.close()" class="a2">x close window</a></td> </tr> </table> <table width="550" height="100%" border="0" cellpadding="0" cellspacing="0"> <tr> <td valign="top" align="center"> <table width="99%" height="338" border="0" cellpadding="0" cellspacing="0" bgcolor="#ffffff"> <tr> <td align="center" valign="middle"> <table width="100%" border="0" cellspacing="0" cellpadding="10" > <tr valign="middle"> <td ><br /><IMG height="117" src="images/euroTrucash.jpg" width="152"></td> </tr> <tr valign="middle"> <td align="left" class="fontsArial2"> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>BISHOPSTOWN CREDIT UNION DEBIT/LOYALTY CARD<o:p></o:p></span></b></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>What do I do when I receive my <span class=SpellE>Bishopstown</span> <span class=SpellE>TruCash</span> card?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>To access your loyalty benefits, register your card by visiting <span class=SpellE>www.bishopstowncu.ie</span>, under "products and services" click on the <span class=SpellE>TruCash</span> loyalty icon, and click on "Register".<span style='mso-spacerun:yes'> </span>You can now enter your profile information.<span style='mso-spacerun:yes'>   </span><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'><span style='mso-spacerun:yes'> </span><b style='mso-bidi-font-weight: normal'>When can I begin using my card?<o:p></o:p></b></span></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>After registering your card for loyalty, you can begin earning points immediately.<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'><span style='mso-spacerun:yes'> </span><b style='mso-bidi-font-weight: normal'>How do I earn points with my card?<o:p></o:p></b></span></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>You earn points every time you use your card for a point-of-sale transaction.<span style='mso-spacerun:yes'>  </span>You can also shop online and earn points with participating <span class=SpellE>TruCash</span> merchants.<span style='mso-spacerun:yes'>  </span>Convert your points to cash online at any time, and use your card at any ATM or point-of-sale terminal that displays the MasterCard acceptance mark.<span style='mso-spacerun:yes'>  </span><o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>Do I earn points on every purchase?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>Yes, with every point-of-sale transaction and online with participating <span class=SpellE>TruCash</span> merchants.<o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>How many points will I earn?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>Every time you use your card to make a purchase at point-of-sale, you will earn 1 point for every 1 euro spent.<span style='mso-spacerun:yes'> </span>When using your card to make a purchase with <span class=SpellE>TruCash</span> online merchants, points will vary with each merchant.<span style='mso-spacerun:yes'>  </span><o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'><span style='mso-spacerun:yes'> </span>After my purchase, when will the points I"ve earned appear in my account?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>Points will appear in your account 2-5 business days after the sale. (Restrictions may apply)<o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>Do my points ever expire?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>No, however any account with an existing point"s balance and no activity for 12 consecutive months shall have a minimum service fee equal to the remaining balance. Service fees shall only apply as long as the account remains inactive. <o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>What can I do with my points?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>You can convert your points to cash. <o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>How do I convert my points to cash?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>Login at <a href="http://www.bishopstowncu.ie"><span style='color:windowtext'>www.bishopstowncu.ie</span></a>; under "products and services" click on the <span class=SpellE>TruCash</span> loyalty icon, and click on "Convert my Points to Cash" on the left hand side. Choose "Convert Points to Cash", "select conversion amount" and "convert now".<span style='mso-spacerun:yes'> </span>You can choose to have your points converted to cash automatically on a permanent basis, or convert your points to cash upon that particular visit.<span style='mso-spacerun:yes'>  </span>Your cash on your card can now be used at any ATM that displays the MasterCard acceptance mark.<span style='mso-spacerun:yes'>   </span>Note:<span style='mso-spacerun:yes'>   </span>5,714 points are required for ¬ 10.00 cash.<span style='mso-spacerun:yes'>  </span><o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>If withdrawing your funds from an ATM, you may be prompted to enter either "1" or "2" for MasterCard; if prompted to do so, please enter "1".<o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>How do I view my cash balance and transaction activity?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>Visit your <span class=SpellE>Bishopstown</span> online bank account to see your cash-related activity.<br> Once I convert my points to cash, can I convert them back to points?<br> No, cash cannot be converted back to points.<span style='mso-spacerun:yes'> </span><o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>How can I view my card"s point balance?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>When you visit <span class=SpellE>www.bishopstowncu.ie</span>, click on the <span class=SpellE>TruCash</span> loyalty icon, and login on the left-hand side, your current points balance will always be displayed at the top left hand side of your screen.<span style='mso-spacerun:yes'>   </span>You can view more details by clicking on "Account", then "Activities". <o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>How do I update my personal details?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>Under the "Account" tab click on "Profile", make the required changes, then click "submit".<o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>Are there security measures in place for my card?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>Yes. You will receive a personal identification number (PIN) with your <span class=SpellE>TruCash</span> card. This PIN is the number you will need to withdraw funds at ATM terminals. <span style='mso-spacerun:yes'>  </span>No one can access your cash without your PIN, so protect it diligently. <o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>Can I choose a new PIN?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>Yes.<o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>How do I change my PIN?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>Insert your card into the CHIP reader at any participating ATM that has CHIP acceptance, and follow the on-screen prompts for a PIN change.<o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>Does <span class=SpellE>TruCash</span> know my PIN?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>No.<o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>What happens if my card is lost or stolen or I forget or lose my PIN?<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>If your card is lost or stolen, or your PIN becomes known to someone other than yourself, please call 1850-247-467 immediately.<o:p></o:p></span></p> <p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;line-height:115%;font-family:Arial'>How to contact <span class=SpellE>TruCash</span> for loyalty inquiries:<o:p></o:p></span></b></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'>Visit us at <span class=SpellE>www.bishopstowncu.ie</span>, and click on the <span class=SpellE>TruCash</span> loyalty icon.<span style='mso-spacerun:yes'>  </span>After logging in, click on "Contact Us" within the info/help tab.<o:p></o:p></span></p> <p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family: Arial'><span style='mso-spacerun:yes'> </span><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </tr> </table> <table width="100%" border="0" cellpadding="0" cellspacing="0"> <tr bgcolor="#660000"> <td height="40">&nbsp;&nbsp;&nbsp;</td> </tr> </table> </td> </tr> </table> </body> </html>